FAQ

Here are some frequently asked questions about choosing your new fire or fireplace.


Q: Can I have a fireplace surround in a different colour?

A: Yes, Most fireplace surrounds come in a variety of colours, some manufacturers even offer a colour match service.


Q: Can I have a different marble to the one shown with the surround?

A: Yes, Marble sets come in a wide selection of colours.


Q: Will I need a new carpet after fitting the new fireplace?

A: No, We order a new hearth with your fireplace, which can be made specially to the same size as your existing hearth or to fit your carpet cutout.


Q: Can you make a surround to fit my existing back and hearth?

A: Yes, Most of our manufacturers will make a surround to a specified size, or we can even have a complete bespoke surround made on request.


Q: Can I mix and match any fire and fireplace?

A: Yes, The Fireplace Superstore will tailor any specific package to suit your needs.